Best Zoho Alternatives (Top 10 Similar Zoho CRM Competitors)

Zoho, you know the name, you love the functionality, but sometimes, you wonder, are there any other options for an all-in-one CRM and business apps provider? You’ve come to the right place for checking out the best Zoho alternatives. Let’s break down these amazing Zoho CRM  alternatives based on specialty, pricing and features.

Top 10 Zoho competitors with similar products

If you’re looking for a Zoho substitute, these are the apps that we think are the best options. Although they are all fairly similar, some Zoho competitors will be better suited to your circumstances than others, so read more about each Zoho CRM alternative in the sections below.

Just remember, when reading through these Zoho CRM substitutes, that most but not all are 100% dedicated CRM software. Others do similar CRM functions but have other niches.

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Here’s our full list of the best Zoho alternatives 2023:

Now let’s get down to the real business of exploring our best Zoho alternatives. You’ve looked at our Zoho review, and now you want to look around. Our list of top Zoho CRM competitors has been carefully curated by our dedicated team of CRM aficionados and business SaaS super-nerds.

Here are 10 good alternatives to Zoho: 

1. HubSpot (Best Zoho alternative overall)

HubSpot is commonly thought of as the one CRM solution that is better than Zoho. This is practically true overall, however, there may be some tools or modules where Zoho is better than HubSpot. Everyone knows HubSpot for pioneering inbound marketing, although today, HubSpot has CRM tools for all sorts of business needs. Check out our Zoho vs Hubspot article for more detailed overview of the differences between the two tools.

HubSpot is best for:

• Individual entrepreneurs

• Startups

• Small businesses

• Medium-sized businesses

• Large businesses

Features

Marketing tools include marketing automation, omnichannel marketing, customizable marketing campaign templates, social media marketing, A/B testing and contact and company scoring.

Sales features get you sales workflow automations, sales team collaboration tools, sales forecasting, sales sequence journey builders and custom reporting.

Customer support functionality has ticket routing, helpdesk automation, SLA tools, knowledge base builders, and customer surveys.

Pricing

• HubSpot CRM has a free plan

• CRM Suite Starter starts at $45 per month billed annually

• CRM Suite Professional starts at $1,600 per month billed annually

• CRM Suite Enterprise starts at $4,000 per month billed annually

• Sales Hub starts at $45 for 2 users per month billed annually

• Marketing Hub starts at $45 per month billed annually

• Service Hub starts at $45 for 2 users per month billed annually 

HubSpot review

HubSpot

2. Agile CRM (Best free Zoho alternative)

Zoho has its own free plan. But when it comes to other CRM software that are free Zoho alternatives, Agile CRM stands above the pack.  Agile CRM is also a top choice for small businesses, ecommerce, call centers and industries like real estate. 

Agile CRM is best for:

• Free CRM users

• Individuals

• Small teams

• Startups

• Small businesses

• Call centers

• Ecommerce

Features

Beginning with sales, Agile provides users with tools for in depth contact management, deal and lead management to organize your sales pipeline, telephony features, appointments and meetings schedulers, task management, and even gamification features for sales team members.

Marketing includes automation, landing page builders, social media marketing, email marketing and mobile marketing. There are also email tracking and web engagement tracking tools.

For customer support, there is a helpdesk set of tools, customer feedback features and a knowledge base.

Pricing

• Agile CRM offers a free version

• Starter plan is $9.99 per user per month billed annually

• Regular plan is $39.99 per user per month billed annually

• Enterprise plan is $64.99 per user per month billed annually

Agile CRM review

Visit Agile CRM

3. Scoro (Most similar to Zoho)

Scoro is a CRM and project management software that is very similar to Zoho in some ways. It’s also well known for its large native and third party integrations.

Scoro is best for:

• Project managers

• Product managers

• Startups

• SMBs

Features

One nice thing about Scoro is all their features that deal with payments and billing, including quoting and invoicing. These work well with Scoro’s sales process and CRM functionality.

Project management tools help with real time tracking of tasks, dependencies and other metrics for progress. Everything is done in a friendly user interface based on Gantt charts or kanban dashboards.

Integrations include Xero, Quickbooks, while third party integrations can get you integrations for Gmail. The API is also public to build more apps. 

Pricing

• Essential plan is $26 per user per month billed annually

• Standard plan is $37 per user per month billed annually

• Pro plan is $63 per user per month billed annually

• For the Ultimate plan pricing, contact Scoro

Visit Scoro

4. Apptivo (Cheaper alternative to Zoho if you’re on a budget)

Apptivo is a cloud-based customer relationship management solution that puts its main focus on helping small companies grow their networks and increase their sales and profits. Its base price is very affordable which makes this a great cheaper alternative to Zoho.

Apptivo is best for:

• Small teams

• Startups

• Small businesses

• Businesses on a budget

• Ecommerce

Features

With Apptivo, you sign on for one or many of their apps suites, which are bundles of tools and features. The many suites include ones for CRM, sales, marketing, project management, but also more niche ones for finance, supply chain and human resources.

Some pros to Apptivo include the drag and drop marketing campaign builder and email marketing campaign status trackers. 

There are some good tools for ecommerce operations like inventory management and online web portals.

Pricing

• Lite plan is $8 per user per month billed annually

• Premium plan is $12 per user per month billed annually

• Ultimate plan is $20 per user per month billed annually

• For Enterprise plan prices, contact the Apptivo

Apptivo review

Visit Apptivo

5. Bitrix24 (Good Zoho competitor for team collaboration)

Bitrix24 is a pretty solid workspace platform for CRM users especially when it comes to great team collaboration. It’s also great there’s a free version.

Bitrix24 is best for:

• Startups 

• Team collaboration

• SMBsd

• Large companies

Features

Team collaboration tools include online meeting features, chats and video conference calling, great online document management systems and workgroups.

As for standard CRM SaaS, you get contact, lead, deal and company management, sales workflow automation, quotes, invoices and billing.

Task and project management offers kanban and Gannt chart views which are ideal for measuring milestones, as well as time tracking and task automation.

Pricing

• Bitrix24 has a free plan

• Basic plan is $39 for 5 users per month billed annually

• Standard plan is $79 for 50 users per month billed annually

• Professional plan is $159 for unlimited users per month billed annually

Bitrix24 CRM review

Visit Bitrix24

6. Celoxis (Top Zoho Projects alternative if you need project management)

Celoxis is a business SaaS that hasn’t received as much attention as other popular CRM solutions. Celoxis focuses mainly on project management, both classic and agile.

Celoxis is best for:

• Project managers

• Product managers

• Startups

• SMBs

Features

Create new projects based on emails, forms or spreadsheets. You can set up custom fields, workflows and KPIs. There is advanced project planning with dependencies and automated scheduling too.

Team and client collaboration features include @mentions and notifications, a shareable calendar, and version controls.

Celoxis does not include some of the more standard CRM functionality, but there are integrations for this.

Pricing

• Celoxis cloud is $22.50 per user per month billed annually

• Celoxis on-premise is a one-time payment of $450

Visit Celoxis

7. Microsoft Dynamics 365 (Great Zoho alternative for large business and enterprise)

Microsoft hardly needs any introduction, being the creator of such staples as Windows, Word, Excel and Outlook. Microsoft Dynamics 365 is a wonderful substitute for Zoho for large businesses. 

Microsoft Dynamics 365 is best for:

• Medium-sized businesses

• Large businesses

• Enterprises

• Multinational corporations

Features

There are several MS Dynamics 365 products, including sales, marketing, service, supply chain, customer data, finance, project management and commerce.

Of the many sales tools, there is also the Microsoft Relationship Sales app which connects LinkedIn Navigator to help expand your customer network list.

Aside from being an ideal Zoho alternative for larger companies and enterprises, it should be noted that Dynamics also offers an operations management set of tools called Business Central which is aimed at getting more of that small and medium-sized business market share.

Pricing

• Dynamics Sales Professional is $65 per user month

• Dynamics Sales Enterprise is $95 per user month

• Dynamics Sales premium is $135 per user month

• Dynamics 365 Marketing starts at $1,500 per month

• Dynamics 365 Customer Insights starts at $1,500 per month

• Business Central Essentials starts at $70 per user per month

• Business Central Premium starts at $100 per user per month

Microsoft Dynamics 365 review

Visit Microsoft Dynamics 365

8. Planview Clarizen (Good Zoho Creator substitute if you want workflow automations)

Planview makes a series of products for portfolio management and work management. One of their apps, Clarizen, is a great alternative to Zoho Creator for automations and workflow building.

Planview Clarizen is best for:

• Startups 

• SMEs

• Workflow building

Features

Planview Clarizen is great for defining work goals, milestones and targets, and then using workflows to automate the administrative steps needed to reach those goals.

Collaborative work management tools include agile task management and personalized workflows. A mobile app for Android also comes in handy.

Other useful workflows lets you set up ways to track and prioritize work requests and automations to streamline the service delivery lifecycle. 

Pricing

• For pricing information, contact Planview

Visit Planview

9. ProofHub (Great Zoho Mail competitor if you like using email)

ProofHub is first and foremost a project management and team collaboration platform but there are some overlaps with basic CRM systems. As a Zoho Mail alternative, ProofHub is a good selection.

ProofHub is best for:

• Project managers

• Small teams

• Sales teams

• Startups

Features

ProofHub has a feature called Email-in. This is a way to attach an email to every individual task or project, which makes teams collaborating on these things via email an incredibly smooth experience. You can reply, @mention, add comments and do more without toggling between platforms.

ProofHub also offers basic project management with various views including tables, kanban, Gannt and calendars.

Managers also can use ProofHub for delegation and team management, assigning permissions and roles to give various levels of access to documents and projects.

Pricing

• $45 per user per month for up to 5 users

• $90 per user per month for between 6 and 10 users

• $135 per user per month for between 11 and 50 users

• $248 per user per month for between 51 and 100 users

ProofHub

10. Salesforce (Top Zoho One alternative for being user-friendly)

Salesforce is another top dog in the CRM zone. As a good Zoho One alternative, the Salesforce Customer 360 package can be a worthwhile alternative option to consider. Salesforce is also a relatively simple platform and that’s why it’s a good alternative to Zoho One for ease of use.

We've got a detailed Zoho vs Salesforce comparison articles, so make sure to check it out for more differences between these two tools.

Salesforce is best for:

• Startups 

• Small businesses

• Large businesses

• Sales teams

• Marketing teams

• Customer support

Features

Just as Zoho One is a bundle with a wide variety of standard tools across all the major business departments, so too does Salesforce Customer 360 get you features for sales, marketing, commerce, support and even IT solutions.

Salesforce also offers options for more advanced features like their artificial intelligence tool called Einstein AI, or their native Slack integration.

Salesforce is also great for its dedicated verticals to specific industries like finance, healthcare, manufacturing and even the public sector.

Pricing

• Sales Cloud Essentials is $25 per user per month billed annually

• Sales and Service Cloud Essentials is $25 per user per month billed annually

• Marketing Cloud Engagement  starts at $400 per month billed annually

• Salesforce Customer 360 are bespoke packages, contact Salesforce for more details

Salesforce review

Visit Salesforce

Which of the alternatives to Zoho is a good choice for you?

By now, you should have a really good idea of whether you are ready to ditch that Zoho CRM for something like HubSpot, Salesforce, Agile or Apptivo. Or perhaps you are happy to learn about a relatively lesser-known SaaS like Scoro, Celoxis or Clarizen as Zoho competitors. Either way, you know you have options for a Zoho replacement. 

However, if Zoho still seems like a good choice for your needs, then make sure everything this company offers. In addition to the CRM, you can also check out our Zoho Books review if you’re in need of an accounting tool. Or, if you’re looking for something that can help you with project management, our Zoho Projects review and Zoho Projects alternatives article are the place for you to be.

Whatever takeaway you get from reading this, we’re sure you are more confident now in proceeding to pick and subscribe to a killer CRM solution to make your business boom and keep your customers fully satisfied.